Privacy Notice

Last updated May 01, 2026

This Privacy Notice for Maya McQueen (‘we’, ‘us’, or ‘our’) describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Visit our website at https://mayamcqueen.net/ or any website of ours that links to this Privacy Notice
  • Contact us with enquiries or to arrange counseling sessions

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at aloha [at] mayamcqueen.net.

Summary of Key Points

This summary provides key points from our Privacy Notice. You can find more details by using the table of contents below.

What personal information do we process? When you contact us or use our website, we may process personal information such as your name, email address, phone number, and contact preferences.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we share your information with anyone? We do not sell, trade, or share your personal information with third parties. Your information is used solely to respond to your enquiries and provide our services.

How do we keep your information safe? We have appropriate organizational and technical measures in place to protect your personal information.

What are your rights? Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data.

How do you exercise your rights? Contact us at aloha [at] mayamcqueen.net and we will respond in accordance with applicable data protection laws.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On to Process Your Personal Information?
  4. When and With Whom Do We Share Your Personal Information?
  5. Do We Use Cookies and Other Tracking Technologies?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information from Minors?
  9. What Are Your Privacy Rights?
  10. Controls for Do-Not-Track Features
  11. Do We Make Updates to This Notice?
  12. How Can You Contact Us About This Notice?
  13. How Can You Review, Update, or Delete the Data We Collect from You?

1. What Information Do We Collect?

In Short: We collect personal information that you provide to us directly.

We collect personal information that you voluntarily provide when you contact us to make an enquiry or arrange a counselling session. The personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses
  • Contact preferences

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate. Please notify us of any changes to your personal information.

2. How Do We Process Your Information?

In Short: We process your information to respond to your enquiries, arrange counselling sessions, communicate with you, and comply with applicable law.

We process your personal information for the following purposes:

  • To respond to your enquiries and arrange sessions. We use your contact details to respond to messages and schedule appointments.
  • To communicate with you. We may use your contact details to send information relevant to your sessions or enquiries.
  • To comply with legal obligations. We may process your information where required by law.
  • To protect vital interests. We may process your information when necessary to protect your safety or the safety of others.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) requires us to explain the valid legal bases we rely on to process your personal information. We may rely on the following:

  • Consent. We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time by contacting us at maya@mayamcqueen.net.
  • Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
  • Vital Interests. We may process your information where necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to safety.

4. When and With Whom Do We Share Your Personal Information?

We do not sell, trade, or share your personal information with third parties. Your information is used solely to respond to your enquiries and provide our services.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our website. Some tracking technologies help us maintain the security of our site, fix bugs, save your preferences, and assist with basic site functions.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://mayamcqueen.net/cookie-policy.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law (such as tax or accounting requirements).

When we have no ongoing need to retain your personal information, we will delete or anonymise it.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through appropriate organisational and technical security measures.

We have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You should only access our website within a secure environment.

8. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect or solicit data from children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at maya@mayamcqueen.net.

9. What Are Your Privacy Rights?

In Short: If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have rights that allow you greater access to and control over your personal information.

Under applicable data protection laws, you may have the right to:

  • Request access to and obtain a copy of your personal information
  • Request rectification or erasure of your personal information
  • Restrict the processing of your personal information
  • Data portability, where applicable
  • Object to the processing of your personal information

To exercise any of these rights, please contact us at maya@mayamcqueen.net.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at maya@mayamcqueen.net. Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, though this may affect certain features of our website. For more information, see our Cookie Notice: https://mayamcqueen.net/cookie-policy.

10. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track (‘DNT’) feature you can activate to signal your privacy preference not to have your browsing activities monitored. No uniform technology standard for recognising DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will update this Privacy Notice accordingly.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this Privacy Notice periodically.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, please email us at maya@mayamcqueen.net or contact us by post at:

Counseling Berlin
Neue Krugallee 80
Berlin 12437
Germany

13. How Can You Review, Update, or Delete the Data We Collect from You?

Based on applicable data protection laws, you may have the right to request access to the personal information we hold about you, correct inaccuracies, or request its deletion. You may also have the right to withdraw your consent to our processing of your personal information. To make such a request, please contact us at aloha [at] mayamcqueen.net.